Frequently asked questions

When will I receive my order?

It depends on the shipping company chosen and the person responsible for delivery. We provide a group of shipping people in a group of major cities. It usually takes from 1 to 3 days from the order and confirmation.

Is there delivery outside the country?

Currently, the contracted shipping companies deliver within the country and a group of cities specified on the delivery page. All cities that the shipping company representative reaches are displayed.

You can request delivery outside the country from the store team via WhatsApp to provide product weight information and pricing for international shipping agents who are not currently registered in the store.

In case of a manufacturing defect in the product?

You must refer to and read the return policy to know the conditions for return and exchange. In the event of a manufacturing defect and an agreement has been reached to return it, the shipping cost will be calculated for the company and the reshipment will be on the customer. However, the value of the product will not be calculated on the customer according to the return policy.

I want to order large quantities, is there a discount?

The store provides a large quantity delivery service in case of ordering, and there is a discount of 10-20% on some products. You can contact us directly via the Contact Us page and inquire about quantities and discounts.